UPDATE: After careful consideration, we have decided to extend the pre-booked, appointment-only service at both our Sevenoaks and Tunbridge Wells Design Studios until further notice.  Pre-bookable Saturday appointments are also available. 

We feel that the continuation of this exclusive, appointment-only service is the best way for us to maintain the safety and well-being of both our staff and our clients, ensuring that our showrooms remain a clean, safe and socially distanced environment at all times.

We will continue to monitor and review our position and will announce any updates as and when they occur.

In the meantime, if you wish to visit one of our showrooms, please call in advance to book an appointment.

  • Upon arrival, you will be met by one of our design team, who will give you the benefit of their undivided attention while ensuring that social distancing guidelines are observed.
  • We also have hand sanitising stations available, alongside our usual high standards of cleanliness.
  • Appointments are limited to a maximum of two people from the same household, and the showroom will remain closed to anyone else for the duration of the visit.
  • If you or anyone in your household develops any of the symptoms associated with Covid-19 ahead of your visit, please call us to reschedule.

Managing Director, John Stephens, explains “Like a lot of small businesses, we’ve had to adapt to the new challenges that have been presented to us. However, as British designers and manufacturers, it’s important that we find a way to move forwards while also prioritising the health and wellbeing of our staff and our clients.”

“Over the past few months our designers have been working to ensure projects have remained on track. We have been keeping in touch with clients via telephone, email and, of course, video calls. These have been a fantastic way for us to present our ideas and discuss next steps. However, for some people, we recognise that there is still a desire to come in and talk face-to-face. People want to see what we have to offer first hand, so that is why we have decided to offer the appointment-only service.”

Rencraft’s Appointment-Only Service is available at both our Sevenoaks and Tunbridge Wells Design Studios.

Call us to make your appointment on either 01732 762682 for Sevenoaks, or 01892 520730 for Tunbridge Wells.